Managed Operations
What's Included
Everything you need to don't hire another person. hire a team that manages your systems. we handle the day-to-day running of your automations, catch exceptions, optimize performance, and add new workflows as you grow. you focus on your business. we keep the engine running.
Your dedicated operations team
A named point of contact who knows your systems inside out. Not a ticket queue — a person who owns your success.
Performance monitoring & optimization
24/7 monitoring of your AI systems. We catch issues before they become problems and optimize for peak performance.
New workflows added as business grows
Your AI gets smarter over time. We analyze performance data and continuously improve accuracy, speed, and coverage.
Monthly reporting & strategic recommendations
As your business grows, so do your automations. We proactively identify new automation opportunities and build them.
Monthly Reporting & Strategy
Monthly reports showing ROI, time saved, and system health. Plus strategic recommendations for your next moves.
Exception Handling
When AI hits edge cases, we handle them. Human oversight ensures nothing falls through the cracks.
Our Approach
A proven methodology for transformation success
Onboard
We take over management of your existing AI systems and learn your processes.
- System audit
- Runbook creation
- Team introductions
Stabilize
First month focused on reliability, monitoring, and catching any issues.
- Monitoring setup
- Performance baseline
- SLA establishment
Optimize
Continuous improvement based on real data. We make your AI work harder.
- Performance reports
- Optimization sprints
- ROI tracking
Scale
Expand automation coverage as your business grows. New workflows, new efficiencies.
- Expansion roadmap
- New automations
- Strategic planning
Why Choose Managed Operations?
- Free your team to focus on growth, not maintenance
- Get 24/7 monitoring without hiring an in-house team
- Continuously improve AI performance over time
- Scale automations as your business grows
- Monthly ROI reports prove the value every month
"Having 82Brands manage our AI ops means I sleep at night. They catch issues before we even notice them, and our systems keep getting better."
Frequently Asked Questions
Do I need Build & Automate before Managed Operations?
Managed Operations works best with systems we've built (since we know them inside out), but we can also manage automation systems built by other teams. We'll do a technical assessment first.
What's the minimum commitment?
3 months minimum to give us time to onboard, stabilize, and show measurable results. After that, month-to-month. If we're not delivering value, you can walk away.
How is this different from hiring an in-house automation person?
An in-house automation engineer costs $150K+/year. Managed Operations gives you a team (not just one person) with deep automation expertise for a fraction of the cost. Plus, we've already built and managed these systems — no learning curve.
Explore More Services
Operations Audit
A deep-dive into how your business actually runs. We identify the bottlenecks, the time-wasters, and the highest-impact fixes — then give you a clear, prioritized plan to eliminate them.
Build & Automate
We design and implement systems your business needs - from document handling, connecting your tools, streamlining customer follow-ups, or replacing manual data entry etc. We use whatever works: simple automation, AI, or both and deploy in weeks.
Ready to Get Started?
Don't hire another person. Hire a team that manages your systems. We handle the day-to-day running of your automations, catch exceptions, optimize performance, and add new workflows as you grow. You focus on your business. We keep the engine running.. Let's talk about how we can help your business.